Returns & Exchanges

We want you to be completely satisfied with your luxury timepiece or accessory; therefore, we offer a 7-day return window for items in original, unworn condition with all security tags intact. Please note that certain limited edition or special order items may be final sale as indicated on the product page.

1

Initiate Your Request

Visit our online return portal with your order number and email address to request a Return Merchandise Authorization (RMA).

2

Pack Securely

Place the item in its original brand packaging, including all warranty cards, manuals, and protective films, inside a sturdy shipping box.

3

Affix Shipping Label

Print the prepaid insured shipping label provided via email and attach it to the outside of your package, ensuring old labels are covered.

4

Inspection and Refund

Once our watchmaking team verifies the condition of the return, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing